As a property management company, we want to keep the properties we manage in the best condition by helping you, our tenants with some home maintenance tips!
After all, we hope you will enjoy living there for many years to come!
Large or small accidents and unplanned disasters can happen in any home, but the good news is, you don’t have to risk your safety. There are proactive measures you can take to ensure you remain safe. Here we will look at how tenants of rental properties can make their homes safer through prevention, awareness of potential risks, scheduling maintenance properly, and having access to reliable support systems when an incident occurs. From making sure smoke detectors are properly installed and working correctly, to understanding fire escape routes and evacuation plans, there are many things to learn about becoming a safe tenant – so let’s get started!
Prevention
Periodic Property Reviews
Holland Properties provides periodic property reviews where we go over important checkpoints in order to keep it safe. If something needs to be fixed, we are responsible for contacting the owner and informing them about the situation. There might be some scenarios where you as a tenant would be responsible for the charge and if this is the case, you would hear from one of our team members. Remember that these reviews have the purpose to prevent emergencies from happening.
Preventative maintenance
Preventative maintenance is vital to keep the home safe and operating smoothly. Here are some items that may be applicable to you. Replacing furnace filters, replacing CO2 and smoke detector batteries, cleaning sliding door tracks, clearing dryer lint, cleaning your washing machine and leaving the door open after cycles, running fans to clear moisture build-up from showers, and greasing doors.
How to Schedule Maintenance
What happens when I need assistance with a maintenance item?
If something needs to be repaired or replaced, you would need to submit a maintenance request through our software Property MELD https://app.propertymeld.com/login/?next=/. This is essential so we can properly track all tenant requests and assign them to one of our maintenance techs or outside vendors.
Please be aware that if you have several maintenance issues, you only need to create ONE meld for all of them. These requests are resolved in the order they are received with major emergencies taking first priority.
Here is a tutorial video for you in case you need help submitting your first MELD.
https://youtu.be/DKOaU_gwFY4
Emergencies and More!
We understand that emergencies can occur and it’s essential for you to understand what is considered an emergency and proper protocol. A maintenance emergency is water damage, fire, loss of heat, or severe weather-related damage to the home. It is your responsibility to mitigate the damage as much as is practical by shutting off water and/or electricity or calling 911 if the situation warrants.
We welcome you to follow us on
social media and visit our website
here to learn more about maintenance including useful videos that can help you with common issues.
Your Holland Properties Team
503-533-2121
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