HOLLAND  POLICIES

Our policy page outlines our property management practices for transparency and accountability. It covers rental agreements, maintenance policies, and tenant responsibilities. We aim to provide a safe and comfortable living environment for tenants while protecting the interests of property owners. Please explore this resource and contact us with any questions.

Pet and Animal Policy

Please review our animal/pet policies and profile requirements: hollandprop.petscreening.com. For the application to be considered complete, each applicant is required to have a completed and processed Pet, No Pet, or Assistance Animal screening profile.

Renter's Insurance Policy:

Tenants must have renter’s insurance with a minimum of $100,000 liability coverage for fire, smoke, explosion, sewer backup/overflow, and water damage. All Tenants must be named as insured on the policy, with Holland Properties, Inc. listed as an “Interested Party” for notifications on renewal, cancellation, policy changes, or removal. Proof of insurance is required before move-in and annually at lease renewal and failure to provide proof is a lease violation. 


Landlord is not liable for damages not caused by Landlord or agents; Tenant assumes all liability for personal injury, property damage, or loss. Landlord will not compensate for damages from other sources or Acts of God unless required by law. Households earning less than 50% of the area's median income are exempt from the yearly proof requirement. Policy updates can be made anytime via the tenant portal.


Occupancy Policy

Two individuals are allowed per bedroom plus one extra in total. (i.e. 3 bedroom maximum occupancy is 7). An exception will be made for a child under 2 years old sharing a bedroom. Bedrooms are defined as a space primarily used for sleeping, with at least one window and a closet for clothing.

Smoking Policy

Our units are smoke-free. Smoking or vaping of any type will NOT be permitted on the premises, including the garage. Growing cannabis on any part of the premises, including common areas, is prohibited.

Eviction Policy

  1. Holland Properties, Inc. strictly adheres to Oregon's state laws governing tenant evictions, focusing on clear communication, thorough documentation, amicable solutions, and adhering to all legal requirements.

  2. Grounds for eviction may include non-payment of rent, lease violations, and holding over the lease agreement after termination, with specific notice requirements for each.

Maintenance & Safety Policies

  1. Establish effective communication channels for tenants to report maintenance issues.

  2. Conduct regular property reviews and maintenance of all common areas, systems, and individual units to ensure they are in good repair, safe, and sanitary, thereby ensuring each property complies with HUD regulations and fair housing laws and remains a safe, habitable, and accessible environment for all tenants.

  3. Emergency repairs affecting health and safety will be promptly addressed. Non-emergency maintenance requests must be completed within a reasonable timeframe.

  4. Comply with all local, state, and federal health and safety regulations, including but not limited to, lead-based paint, asbestos, and mold management.

  5. Maintain comprehensive records of all maintenance activities, including requests, property reviews, repairs, and accessibility modifications, noting dates, actions, outcomes, and tenant feedback.
  1. Establish effective communication channels for tenants to request reasonable accommodations or modifications.

  2. Under Section 504 of the Rehabilitation Act and the ADA, landlords must provide necessary accommodations and modifications at their expense, unless it poses an undue financial burden, for Tenants with disabilities to ensure equal access and enjoyment of their dwelling.

  3. Modifications due to disability can be tenant-funded, if they agree to restore the premises to the pre-modified condition before vacating. Holland Properties, Inc. must approve modifications and contractors in writing, with all required permits/licenses.

  4. Landlords can request verification of a disability from a qualified professional to confirm the need for the accommodation and its connection to the disability.

This policy outlines how Holland Properties, Inc. residents can report grievances, including harassment, ensuring complaints are managed fairly and efficiently in line with HUD regulations and covering lease issues, tenant rights, and health and safety.

This policy outlines the protections and policies under the Violence Against Women Act (VAWA), dedicated to safeguarding victims of domestic violence, dating violence, sexual assault, and stalking.

This policy details tenant property transfers within Holland Properties, Inc., following HUD guidelines and the Fair Housing Act, with the limitations of unit availability and lease agreement terms.

Holland Properties, Inc. will regularly review and update all policies to ensure ongoing compliance with HUD regulations and any changes in federal, state, or local laws. These policies are designed to ensure that all properties managed by Holland Properties, Inc. remain in compliance and also provide a safe, habitable, and accessible environment for all tenants. By adhering to these guidelines, we commit to upholding the highest standards of property management and tenant service.

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