OUR PARTNERS AND TECHNOLOGY

It takes a big team and lots of technology


It takes a big team to manage hundreds of properties with thousands of tenants, collecting rents, managing leases, handling maintenance, move ins, move outs etc. A great property manager can not do it alone so we partner with the industry's best companies and tech solutions to help us out. This investment of money and time shows our dedication to our clients' success.


Some of the benefits of our software suite and partners are that they:

 

  • Allow us to scale easily depending on the season and time of year for example during the busy moving season of the summer we will have all the capacity needed to show properties with short notice.
  • Work from home if the situation demands. We had set this up for snow or ice storms but it came in pretty handy during the recent pandemic.
  • Limit personal interactions with tenants but provide excellent service. Automated rent payments and online service requests are an example of this which are very useful during any type of storm or pandemic.
  • Automatic backups in place so we are not dependent on data in one location. Because of our technology and online partners we have very little data stored locally. That which we do is backed up electronically and stored off site.

 

You can find more information on each of our partners below by clicking on their logo.


Link to AppFolio Website

AppFolio's all-in-one, completely mobile software allows property managers to more effectively market, automate, and grow their business at scale. With features to support the modern residential property manager, you can get more done in less time, leaving you more time to focus on engaging with your renters, owners, and investors to deliver the best possible customer experience. Learn about how our use of appfolio benefits the property owner in this document provided by appfolio.


Link to TransUnion

TransUnion RentBureau provides updated payment history and collections data from property owners/managers, electronic rent payment services, and collection companies, and makes that information available immediately to the multifamily industry through our resident screening partners. This quick turnaround and robust data impacts every point of decision making – from identifying higher-quality residents and improving bad-debt recovery to streamlining the collections process.


Link to PetScreening

In the household pet screening process, we look at data points that focus on the "ABCs" (Affirmations, Behavioral, and Compatibility) of each pet and pet owner. The pet owner submits a pet application along with a final legal attestation to confirm validity. A Pet Profile is instantaneously generated and includes name, breed, weight, sex, age, pictures, vaccination information, micro-chip data, and behavioral information. 


Our patent pending and proprietary FIDO Score™ is included with each Pet Profile. This score is intended to help a housing provider better understand the housing related risk for each pet and pet owner. It can be used to generate additional pet rents/fees/deposits, if desired. (Note: Assistance animals do not receive a FIDO Score™.)


Link to LeadSimple

LeadSimple helps with many aspects of the Property Management atmosphere. One of them is consolidation - it combines the CRM, Communications, and Processes into one system. It's also very good with PM Data Sync by automatically syncing with the Property Management software to remove data entry and keep the data you need front and center.


It's also very helpful with the automation of more tools that are built in. And it's built for property managers from the ground up. All other systems require significant customization to adapt to property management.


Link to Second Nature Filter Delivery

Second Nature is one of our home wellness partners and it helps with the following:

  • Deliver air filters - Each delivery contains the exact number of filters your home needs, in all the right sizes.
  • Automate the Delivery - Each delivery acts as a physical reminder that it’s time to change your filters. Plus, FREE shipping!
  • No commitment - Delivery can be canceled or modified anytime to fit your needs.

Link to Tenant Turner

TenantTurner handles online scheduling and showing of properties, and it works with as little notice as 1-hour lead time. Prospective tenants love our online and mobile scheduling. Confirmations and reminders are sent before the showing appointment.  


Link to Umpqua Bank

As a community-supported bank and locally operated business, we are proud to offer flexible and rewarding banking options to local small business owners. We work in your neighborhood, we know your business and we want you to succeed. That’s the beautiful thing about business banking with Umpqua Bank.


Link to NARPM

The National Association of Residential Property Managers (NARPM®) provides resources for residential property management professionals who desire to learn, grow, and build relationships. NARPM® is the premier professional association designed for real estate professionals who know first-hand the unique challenges of managing single-family and small residential properties. We offer an effective, professional learning environment for owners of property management companies and their employees.


Link to PM Grow Summit

The PM Grow Summit is an educational conference for the best property managers. Property managers can collaborate and learn about best practices to improve the service offerings and the quality of service provided to clients. Their innovative format and quality of speakers set PM Grow apart from other property management conferences.


Link to RingCentral

RingCentral enables conversations across voice, SMS, fax, and more, providing a unified communication experience with elevated Quality of Service.


Link to Virtuance

Whether you market one listing a year or thousands, Virtuance is your go-to partner for consistent, high-quality images that are scientifically proven to get results. Order your photo shoot online 24/7. After one of our highly-skilled photographers shoots your listing, they upload the images to our HDReal® servers.  Images are then checked for stringent quality assurance by our in-house visual marketing experts before being loaded into our listing website platform and delivered to you — all by the day after your photo shoot!


Link to Google WorkSpace

We keep track of our information thanks to an integrated workspace that is simple to use. Google Workspace helps us spend less time managing work and actually doing it. We have the flexibility to work from anywhere, on any device – even offline – with tools that help us integrate, customize, and extend Google Workspace to meet our team’s unique needs.


Link to RBP Website

Because our tenants deserve greatness, we have partnered with Second Nature to offer our renters the Resident Benefits Package experience that’s modern, convenient, and rewarding. Click here to know more!


Link to Intuit

Intuit is a global technology platform that helps customers and communities overcome their most important financial challenges.


They are the providers of MailChimp and Quickbooks, and with it, many payroll and accounting solutions, enabling us to provide the best service possible.


Link to Rental Housing Alliance Oregon

RHA Oregon is an active group of members and industry vendors who are actively engaged and personally invested in the residential housing industry. RHA Oregon has government representation and keeps its members up-to-date with new and proposed legislation affecting their business. RHA Oregon’s Executive Director works closely with our own lobbyist at the state local, city, and county, levels to influence bills and regulations affecting residential property providers. 


Link to LOB

LOB is a great tool to send a direct mailing to your mailbox. We have partnered up with this company in order to provide the best service in sending our personalized letters on time. 


Link to Rent-O-Meter

Rent-O-Meter uses proprietary technology and data to provide a thorough rent comparison analysis in seconds. With Rent-O-Meter, the market rate no longer has to be a mystery. By analyzing recent rental listings in the surrounding neighborhood, Rent-O-Meter can calculate rent prices based on location and apartment size, and provide a market rate estimate.


Link to Obligo

Obligo provides an alternative for Security Deposits!


With a traditional deposit, the resident pays a large sum in advance, before there’s any actual reason for charging such an amount. With an Obligo Billing Authorization, residents only pay if their property manager submits a charge.


An Obligo Billing Authorization is a secure and limited connection to a bank account. It enables owners and managers to charge residents up to the deposit amount, effectively replacing security deposits.


preferred vendors

We have dozens and dozens of preferred vendors that we work with to repair and maintain your property.  Cleaners, painters, flooring contractors, appliance repair, plumbers, electricians, roofers and on and on.  We screen them and work with them to keep your property business running right.


You may also be interested in...


  • Check out our Frequently Asked Questions page to find out more about what it is like to have a home managed by us.
  • You could also see our Standards and Cleaning page if you have any questions about if your property will qualify for us to manage.